1 : Please note we will not be able to hire to you if anyone in the household is showing or in the last 14 days has shown any signs of the coronavirus.
2 : We will only hire to secure back gardens on grass of houses and only members of that single house hold are allowed to use our equipment.
3 : We will phone you on arrival at your house on delivery and collection and all adults and children need to stay indoors while we set up or collect our equipment.
4 : If you need to speak to us while we are setting up or on collection please contact us by phone, like wise we will do the same.
5 : On collection we will need to inflate the inflatable to clean and sanitize it before we roll it up.
6 : Regrettably we can not carry equipment through your home or any garage or any other building to access your rear garden. We must have clear access to your back garden through a side entrance or back gate which must be open on our arrival.
7 : Our equipment will be cleaned and sanitised before it is delivered to you.
8 : If you do not have a outdoor socket, then your own 13 amp extension lead will need to be plugged in and put outside for us to plug into before our arrival. Your extension does not have to be long as we will be bringing our own 25 metre + leads, but if the lead is on a reel you must reel it out completely or it will over heat. ( We just do not want have to touch your extension lead, any of our equipment to go into your house).
9 : After collection, our equipment will be taken back to our premises and thoroughly cleaned and sanitized. We then leave them in storage for a minimum of 3 days before being hired out again.
10 : Strictly no overnight hires on any of our equipment.
11 : Payment by bank transfer if you can please.
Thank you for for your co-operation and understanding. And we hope you all have a enjoyable day at this difficult time.
If you have any questions or concerns please don’t hesitate to contact us.
We want to reassure our customers that we are taking every precautions to maintain a hygienic and safe environment.