1 : Please note we will not be able to hire to you if anyone in the household is showing or in the last 14 days has shown any signs of the coronavirus.
2 : We will only hire to secure back gardens on grass of houses and only members of that single house hold are allowed to use our equipment.
3 : We will phone you on arrival at your house on delivery and collection and please all adults and children need to keep your distance from company staff or stay indoors while we set up or collect our equipment.
4 : Regrettably we will not carry equipment through your home. And where possible not through a garage or any other building to access your rear garden. We must have clear access to your back garden through a side entrance or back gate which must be open on our arrival.
5 : Our equipment will be cleaned and sanitised before it is delivered to you.
6 : If you do not have a outdoor socket, then your own 13 amp extension lead will need to be plugged in and put outside for us to plug into before our arrival. Your extension does not have to be long as we will be bringing our own 25 metre + leads, but if the lead is on a reel you must reel it out completely or it will over heat. ( We just do not want have to touch your extension lead, or have any of our equipment going into your house).
7 : After collection, our equipment will be taken back to our premises and thoroughly cleaned and sanitized. We then leave them in storage for a minimum of 3 days before being hired out again.
8 : Payment by bank transfer if you can please.
Thank you for for your co-operation and understanding. And we hope you all have a enjoyable day at this difficult time.
If you have any questions or concerns please don’t hesitate to contact us.
We want to reassure our customers that we are taking every precautions to maintain a hygienic and safe environment.